State Farm® Insurance Agent Zach Eagen

"Brendan helped me with a new policy. He was extremely helpful and patient with me while I figured things out in my end. He was so kind to work with me through text as I was busy with work and could not talk. He made sure that I got the policy I needed as well as making sure it aligned with my monthly budget. The other representatives were kind and friendly as well. I would definitely recommend Brendan and Zach Eagen State Farm Agency if you are looking for a new policy!"

"Scott was amazing! Very kind, compassionate, professional and flexible. When I received his follow up call, I was working from home and didn’t have a moment to speak. I provided him with permission to email me and he informed me that he could also text. Which for me was very convenient and I greatly appreciated it. We literally got everything completed via text message within 15 minutes. The quote was fair, he answered all my questions, throughly explained and he did not pressure or force me into a contract. He actually told me not to rush and to take my time. He was very respectful of my job commitments and gave me the space I needed to finish my webinars then give him a call. I appreciate his great customer service. I appreciate him for treating me like a human being and not just another number. He helped me with discounts, made sure I understood the coverage, went over payments , walked me through the documents and I’m really grateful to him! I feel safe with State Farm because of Scott He doesn’t know me, never met me before I answered the phone today but the few minutes he took to accommodate me means everything. If you are looking for a great insurance company that treats their clients as family! Look no further! Contact Scott with State Farm!"

"I needed auto insurance. I submitted a request online last night, this morning Brendan Piper called me in a timley maner. Brendan was plesent and really personable. He helped me get insurnace for my car. He even helped me save money by bundling renters insurance with my auto. I am currently not able to drive my car due to an injury. Brendan went ABOVE AND BEYOND. He brought the paper work to my house for me to sign per my request. This kind of cusotmer service is a lost art. Thank you Brendan."

"I did not have the greatest experience with this insurance company. First, it started out terrible, where as I had contacted them for insurance, heard back pretty quickly, but then was placed on a hiatus for some reason for multiple weeks. Which should’ve easily been an automatic pass on my part, but I decided to give them the benefit of the doubt, due to the rate being pretty good, little did I know, I could find better, anyways, this place lacks communication. My bill was raised multiple times, I would’ve at least liked a “warning” or a “hey, just so you know, this is happening, but we’re getting it resolved”. Had an issue with that, where my bill was suddenly $51 more than it should’ve been. I had signed up for their drive safe, and had sent over necessary paperwork, and never heard anything back, so I figured that was a done deal, and that nothing more was needed, little did I know, I’d get an email stating my bill was ready, and like I had mentioned earlier, it was $51 more. Like I said, this place lacks communication, that’s all I wanted was for someone to at least reach out and contact me, but that never happened.I finally got into contact with someone other than the main agent there, and then was eventually sent over to speak with him regarding this situation. Ended up paying another $12 on top of the $51, that wasn’t even my fault for the price raise. Now, don’t get me wrong, if it was something I did, I would be more than fine with paying for a mistake I made. But I’m not paying for someone else’s mistake, when it seems like no one had any clue as to what was going on around there. My recommendation for all that are looking for insurance, I’d stay away from this one, and potentially even the insurance company. Go give your money to someone else who knows how to handle their customers. But hey, who am I to tell you what to do."

"Scott was super friendly and ty frank for the water, Scott saved me @50$ on my car insurance, I had been with geico for 3yrs and clearing been over paying, geico just increased my premium to thank me for always paying on time for 3yrs 🤣 and state farm hooked me up 😁 thank you guys , pleasure doing business with you guys ."